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For teams running many numbers

DoubleTick Alternative for WhatsApp Sales Teams

DoubleTick suits sales teams wanting calls, phone apps and a bot studio. WavesFlo runs every number in one shared inbox, with an owner for each chat.

Checked against each vendor’s own pages · sources below

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WavesFlo is a DoubleTick alternative for sales teams that want every rep's WhatsApp number in one shared inbox, with an owner for each lead. Pick DoubleTick for WhatsApp calls, Android and iOS apps and ready-made add-ons for CRMs such as Salesforce and LeadSquared; pick WavesFlo for numbers linked from the phones your reps already use, round-robin and AI replies set per team, paced campaigns, and pricing per session, team member and number.

DoubleTick, from Mumbai, covers sales, marketing and support on WhatsApp: one inbox for chats, calls and groups across numbers, broadcasts, bots, AI agents and CRM integrations. WavesFlo is narrower: no WhatsApp calls, and HubSpot and Zoho CRM are its only built-in CRMs. Below, the two are compared on use case, groups, pricing and features, with every DoubleTick fact taken from its own site on 5 October 2026.

At a glance

WavesFlo and DoubleTick compared, DoubleTick facts checked October 2026
Compared onWavesFloDoubleTick
Built forTeams answering customers and leads across many numbers, and paced campaigns to lists and groupsSales, marketing and support teams that want automation, AI agents and calls in one inbox
Shared inboxDirect chats and groups from every linked number in one list, each marked with the number it arrived onChats, calls and groups across numbers in one inbox; its site says 500+ numbers can be added to one account
AssignmentRound-robin within a team, on Growth and Enterprise, or by hand: a manager hands a chat on with its notes, and a chat no one owns waits in the shared queueManual on every plan; automatic by rules on Pro and Enterprise
Roles and accessAdmin, Manager, Team leader, Agent and Viewer; each number open to everyone or only to named teams and peopleCustom roles on every plan; roles per number and team hierarchy from Pro
CRMNot a CRM. Logs one-to-one messages and consent changes as notes on HubSpot or Zoho CRM contacts once an admin turns syncing on; other CRMs through webhooks, n8n or Power AutomateZoho CRM, HubSpot, Salesforce, LeadSquared, Bitrix24 and IndiaMART integrations, as add-ons
Bots and AI agentsOn Growth and Enterprise, each team chooses automatic answers from keyword replies, a chatbot and AI replies, AI drafts for someone to review, or offReady-made bots on every plan, a bot builder from Pro; AI agents add ₹3,500 a month on Pro, billed yearly
WhatsApp groupsEvery group your linked numbers belong to, in the inbox and as campaign targets5 groups on Pro, a paid add-on on Starter, custom on Enterprise
WhatsApp callsNoFrom the inbox, as an add-on
SearchA contact's name, number or latest messageConversations on Pro; conversations and messages on Enterprise
CampaignsOne personalised message per Google Sheet or CSV row, to lists or groups; scheduled or recurring, with quiet hours and optional approvalBroadcasts from several numbers at once, with segments; retargeting from Pro, scheduled broadcasts on Enterprise
Pricing (India)Shared inbox from Growth: ₹2,999 per session a month, one team member and one number included, ₹499 a month per extra team member and ₹999 per extra number; Enterprise on a quoteStarter ₹3,000 and Pro ₹4,200 a month billed yearly (₹3,500 and ₹5,200 billed quarterly), plus GST; Enterprise on a quote
Included in the priceOne team member and one number per session; extra team members ₹499 a monthStarter: 5 agents and one number; Pro: 10 agents and one number
Messaging chargesNone: messages are not meteredYes, varying by the recipient's country
Free trialNo: a demo on your own numbersNo: a demo
Developer toolsREST API and 20 published, signed webhook events; n8n and Power Automate connect through themAPIs and webhooks on every plan

When is DoubleTick the better pick?

  • You want to build your own bot flows in DoubleTick's no-code bot studio, with AI agents that qualify leads as an add-on from Pro.
  • Reps work leads on the move and want Android and iOS apps.
  • You want WhatsApp calls in the same inbox as chats.
  • New leads should be routed by rules, by region, language or availability, rather than in turn within a team.
  • Your CRM is Salesforce, LeadSquared or Bitrix24, or leads arrive from IndiaMART, and you want a ready-made integration.
  • You need to search inside message text: DoubleTick's Enterprise plan searches messages as well as conversations, while WavesFlo's search covers a contact's name, number and latest message.

When is WavesFlo the better pick?

  • Each rep already sells from their own WhatsApp number. Link each one by QR code from WhatsApp's Linked devices and the phone keeps working; every number's chats and groups land in one shared inbox, marked with the number they arrived on, and replies go out on that number.
  • You want an owner on every lead: round-robin hands new chats out in turn within a team, a live typing indicator stops two reps answering the same customer, internal notes stay inside the team, and each team sets AI replies to answer, draft for review, or stay off.
  • Access has to follow the team: Team leaders see their own and their team's chats, Agents only what is assigned to them, Viewers read only, and a number can be limited to named teams or people. Assigning WhatsApp chats shows how hand-offs work.
  • Follow-ups and offers go out as campaigns from a Google Sheet, one personalised message per row, to lists or groups, with quiet hours, an optional approval step and opt-outs enforced at send time. Scheduling starts on Growth in WavesFlo; DoubleTick lists scheduled broadcasts on Enterprise.
  • You run many numbers and want each one watched: daily and hourly ceilings and a health score per number, up to 250 connected numbers on Growth and 50,000 on Enterprise, subject to plan.
  • Your CRM is HubSpot or Zoho CRM and a note on the contact for each message is enough: nothing is sent until an admin turns syncing on, and group messages never reach the CRM.

How does the pricing differ?

DoubleTick sells plans with seats included: Starter at ₹3,000 a month with 5 agents and Pro at ₹4,200 a month with 10, each with one number, billed yearly plus GST; AI agents add ₹3,500 a month on Pro, billed yearly (₹4,000 a month billed quarterly), and messaging charges vary by the recipient's country (checked 5 October 2026).

WavesFlo charges per session, per team member and per number: Growth, where the shared inbox starts, is ₹2,999 per session a month with one team member and one number included, and each extra team member is ₹499 a month and each extra number ₹999 a month. AI credits are included on Growth and Enterprise, with more on request, and messages are not metered. See WavesFlo pricing.

What are the other DoubleTick alternatives, and who does each suit?

WavesFlo is not the only option. These are the tools that come up most often beside DoubleTick. Each line says who the tool suits and what its own site listed when we checked in October 2026; the pages are linked under Sources.

Other DoubleTick alternatives and who each suits, checked October 2026
ToolSuitsWhat its own site lists
PeriskopeTeams supporting customers inside WhatsApp groupsTickets, automation rules and an AI agent across many numbers; from $25 per user a month, first phone free; 7-day free trial, extendable to 14 days. Periskope compared
TimelinesAISales teams that want WhatsApp chats logged in their CRMShared inbox across several numbers, synced to HubSpot, Pipedrive, Salesforce or Zoho; from $35 per seat a month, $28 billed yearly; 10-day free trial. TimelinesAI compared
InteraktD2C brands and Shopify sellers taking orders in WhatsAppWhatsApp store and payments, with the catalogue synced from Shopify or WooCommerce; 14-day free trial; from Jio Haptik. Interakt compared
GallaboxSales teams qualifying leads from Click-to-WhatsApp adsLead capture, chatbots and AI agents across WhatsApp, Instagram and web chat; Basic ₹2,999 a month billed quarterly
WATIOne-to-one customer messaging with chatbots, catalogues and adsGrowth ₹2,999 a month billed monthly, plus per-message charges; 7-day free trial; groups only on Business, up to 7 outside members. WATI compared

Questions about DoubleTick and WavesFlo

Is WavesFlo a DoubleTick alternative?

For sales teams that want every rep's WhatsApp number in one shared inbox, with an owner for each lead and campaigns paced per number, yes. For WhatsApp calls, Android and iOS apps, or a ready-made Salesforce or LeadSquared add-on, DoubleTick does things WavesFlo does not.

How much does DoubleTick cost in India?

As of 5 October 2026, DoubleTick's pricing page lists Starter at ₹3,000 and Pro at ₹4,200 a month, billed yearly, plus GST, with Enterprise on a quote. Starter includes 5 agents and Pro 10, each with one number; AI agents add ₹3,500 a month on Pro, billed yearly (₹4,000 a month billed quarterly), and messaging charges vary by country.

Does DoubleTick have a free trial?

No. DoubleTick's pricing page says it does not offer a free trial and offers a demo instead (checked October 2026). WavesFlo also starts with a demo, run on your own numbers.

Does DoubleTick support WhatsApp groups?

Yes, with limits by plan: as of October 2026 its pricing page lists 5 groups on Pro, groups as a paid add-on on Starter and a custom allowance on Enterprise. WavesFlo shows every group your linked numbers belong to in the shared inbox and can send campaigns into them.

Does WavesFlo assign leads automatically like DoubleTick?

Yes, on Growth and Enterprise: round-robin gives each new chat to the next person in a team, in turn. A manager or team leader can also hand a chat on with its notes, or leave it in the shared queue. DoubleTick's pricing page lists automatic agent assignment on its Pro and Enterprise plans (checked October 2026).

Can WavesFlo send WhatsApp chats to my CRM?

For HubSpot and Zoho CRM, yes: once an admin turns syncing on, one-to-one messages and consent changes are logged as notes on the contact with the matching phone number. Group messages never reach the CRM. Other CRMs connect through webhooks, n8n or Power Automate. WavesFlo is not a CRM itself.

See it on your own numbers.

A walkthrough on two of your own numbers, with your rollout questions answered.