DoubleTick vs TimelinesAI: quote or seat price, groups and CRM compared
DoubleTick quotes after a demo and lists groups, calls and apps; TimelinesAI prints per-seat dollar prices and syncs to six CRMs. How they compare for sales.
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- By WavesFlo team
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DoubleTick and TimelinesAI both sell to sales teams, but they price and pitch differently. TimelinesAI prints per-seat prices in dollars, offers a card-free trial and leads with CRM sync. DoubleTick quotes after a demo, leads with numbers, calls and groups in one inbox, and has mobile apps.
How do DoubleTick and TimelinesAI compare?
| Compared on | DoubleTick | TimelinesAI |
|---|---|---|
| Price | Quoted after a demo | Printed: $35 per seat a month or $49 per seat a month; $28 a month billed yearly and $39 a month billed yearly |
| Free trial | None; a demo | 10 days, up to 10 seats, no card |
| Numbers | 500+ on one account | Unlimited, each needing one seat |
| Groups | Listed in the unified inbox | No dedicated feature; Groups API coming on Enterprise |
| Calls and apps | Calling, Android and iOS apps | Call logging noted as a use; no mobile app named in the pages we read |
| CRM | Embedded SDK, two-way sync, Salesforce named | Native HubSpot, Pipedrive, Salesforce, Zoho, monday.com and Close |
| Currency | Not printed in the text we read | US dollars |
What is the real difference between DoubleTick and TimelinesAI?
- The buying experience. TimelinesAI you can price and trial in an afternoon; DoubleTick you cannot, but its feature list is the broader of the two for phone-based sales.
- Groups and calls are DoubleTick's, CRM sync is TimelinesAI's. Which one counts depends on where your team's day is spent.
- Seats versus accounts. TimelinesAI's price grows with seats; DoubleTick has not said what its price grows with.
Which should you pick, DoubleTick or TimelinesAI?
Pick DoubleTick if:
- You want a printed price, a free trial and a CRM that is already one of six.
- Your team is small and per-seat pricing is predictable.
- WhatsApp is feeding a CRM rather than being the workspace.
Pick TimelinesAI if:
- Your reps work from phones and make calls from the inbox.
- Groups and chats must share an inbox.
- You are comfortable with a quote and a demo.
How do they fit three kinds of team?
| Team shape | DoubleTick | TimelinesAI |
|---|---|---|
| 5 agents, 1 number | Quoted after a demo | Starter $175 a month, or $140 billed yearly |
| 15 agents, 10 numbers | Quoted | Starter $525 to $875 a month |
| Reps who live in a CRM | Embedded SDK, two-way sync | Six native syncs |
What should you test in a trial or demo?
- Sign up for the TimelinesAI trial first: it needs no card and shows what a CRM sync feels like.
- Book the DoubleTick demo with your CRM and your calling needs ready.
- Ask both how a customer who writes to two numbers is shown.
- Compare the exit terms.
What are DoubleTick and TimelinesAI not built for?
Both connect through a number you already use.
Where customers write to many of your numbers and the open question is who owns each chat, WavesFlo gives every conversation an owner inside one inbox for all of those numbers. Pricing is an annual quote on numbers and team members, and the messages you send are not counted against it.
Questions
Is DoubleTick or TimelinesAI cheaper?
TimelinesAI is the one you can price: $35 or $49 a seat a month, less billed yearly. DoubleTick's amounts are quoted.
Which has a free trial?
TimelinesAI offers 10 days for up to 10 seats with no card. DoubleTick offers a demo instead.
Which handles WhatsApp groups?
DoubleTick lists groups in its inbox. TimelinesAI lists a Groups API as not included on Starter and Pro.
Which integrates with more CRMs?
TimelinesAI lists six native integrations. DoubleTick offers an embedded SDK for a two-way sync.