For teams running many numbers

Interakt Alternative for Multi-Number WhatsApp Teams

Interakt suits D2C selling on one number, with a store, payments and a Sales CRM. WavesFlo runs every store, branch and team number in one shared inbox.

Checked 5 October 2026 against each vendor’s own pages · sources below

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All numbersStore 214North regionService deskPune showroom

ARAnanya Rao10:42Is the 55-inch OLED in stock?1Store 214Meera

KMKaran Mehta10:39Is the washer on display?1North regionIn shared queue

FSFarah Sheikh10:29Evening, after 6 if possible.Service deskJoseph

DBDaniel Brooks09:58Thanks, I’ll come by after six.Pune showroomArjun

Illustration

WavesFlo is an Interakt alternative for consumer businesses whose customers write to many numbers: one for each store, branch, dealer or sales team. Interakt suits D2C brands that want chatbots, a WhatsApp store and payments, and its Sales CRM centralises sales chats on one number. WavesFlo puts every number in one shared inbox, with an owner for each chat and access set by role and by number.

Interakt, from Jio Haptik, covers marketing, support and commerce on WhatsApp, Instagram and RCS, and sells a Sales CRM with pipelines and automatic lead assignment. A business with many stores, branches or teams often works differently: each has a number customers already know, dealers and partners sit in WhatsApp groups, and every enquiry needs an owner. That is the job WavesFlo is built for. Every Interakt fact below comes from its own site, checked on 5 October 2026.

At a glance

WavesFlo and Interakt compared, Interakt facts checked October 2026
Compared on	WavesFlo	Interakt
Built for	Consumer businesses answering customers across many numbers, from stores, branches, dealers and teams	D2C marketing, support and commerce on WhatsApp, Instagram and RCS, plus a Sales CRM
Numbers	Every store, branch or team number, linked from its own phone; up to 250 on Growth and 50,000 on Enterprise, subject to plan	Its Sales CRM centralises sales chats on one WhatsApp number
Shared inbox	Direct chats and groups from every linked number in one list, each marked with the number it arrived on	WhatsApp and Instagram from Growth, RCS on Enterprise; no cap on agents
Assignment	Round-robin within a team, on Growth and Enterprise, or by hand: a manager hands a chat on with its notes, and a chat no one owns waits in the shared queue	Automatic: round robin or load-equalising on Advanced; new leads auto-assigned in the Sales CRM
CRM and pipeline	Not a CRM. Logs one-to-one messages and consent changes as notes on HubSpot or Zoho CRM contacts once an admin turns syncing on; other CRMs through webhooks, n8n or Power Automate	Its own Sales CRM: pipelines, contact owners and sales reports, ₹2,499 a month plus taxes for 5 sales agents, ₹499 a month per extra agent
Chatbots and AI agents	On Growth and Enterprise, each team chooses automatic answers from keyword replies, a chatbot and AI replies, AI drafts for someone to review, or off	Chatbot builder from Growth, branching flows on Advanced, AI agents as an add-on
WhatsApp groups	Every group your linked numbers belong to, in the inbox and as campaign targets	Not listed on its pricing page
Campaigns	One personalised message per Google Sheet or CSV row, to lists or groups; scheduled or recurring, with quiet hours and optional approval	One-time and ongoing campaigns, with automatic retries
Commerce and ads	No	Catalogue, checkout bot, WhatsApp Pay, Shopify sync and a Click-to-WhatsApp ads launcher
Pricing (India)	Shared inbox from Growth: ₹2,999 per session a month, one team member and one number included, ₹499 a month per extra team member and ₹999 per extra number; Enterprise on a quote	Starter, one channel (WhatsApp or Instagram), ₹3,499 a quarter or ₹11,999 a year; Growth ₹2,799 and Advanced ₹3,799 a month, less billed quarterly or yearly; all plus taxes; Enterprise on request
Per-message charges	None	Yes, by message type: marketing messages to Indian numbers ₹0.970 each on Starter, ₹0.958 on Growth, ₹0.949 on Advanced
Free trial	No: a demo on your own numbers	14 days, no credit card
Developer tools	REST API and 20 published, signed webhook events; n8n and Power Automate connect through them	Public APIs from Growth; incoming-message webhooks from Advanced

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When is Interakt the better pick?

You sell D2C and want a WhatsApp store: a catalogue synced from Shopify, WooCommerce or Excel, a checkout bot and WhatsApp Pay.
You want Interakt's chatbot builder, with branching flows on Advanced and AI agents as an add-on.
You want a sales pipeline, contact owners and sales reports in the same tool as the chats.
The team sells from one central number, and Instagram messages belong in the same inbox.
You run Click-to-WhatsApp ads and want to launch them from the same place.
You want to try it on your own first: a 14-day free trial with no credit card.

When is WavesFlo the better pick?

Each store, branch or team has its own WhatsApp number, and customers know it. Link each number by QR code from WhatsApp's Linked devices; the phone keeps working, every number's chats land in one shared inbox, and replies go out on the number the chat arrived on.
Each number should reach only the people who work it: a number is open to the whole workspace, or limited to the teams and people you name, to see its chats or to operate as it.
Dealers, distributors or channel partners talk to you in WhatsApp groups. Groups sit in the same inbox as direct chats, and campaigns can go into them as well as to lists. Managing many WhatsApp groups covers the routine.
Every enquiry gets an owner: round-robin hands new chats out in turn within a team, on Growth and Enterprise, and a manager can hand any chat on with its notes. Each team sets AI replies to answer, draft for review, or stay off.
Follow-ups should not add per-message charges: WavesFlo does not meter messages, and each number has daily and hourly ceilings instead.
Your CRM is HubSpot or Zoho CRM: once an admin turns syncing on, WavesFlo logs one-to-one messages as notes on the matching contact, and contacts imported from the CRM arrive with unknown consent, because being in a CRM is not agreeing to WhatsApp messages.

How does the pricing differ?

Interakt's marketing and support plans are Starter, with one channel (WhatsApp or Instagram), at ₹3,499 a quarter or ₹11,999 a year, then Growth at ₹2,799 and Advanced at ₹3,799 a month, all plus taxes, with a charge per message on top: marketing messages to Indian numbers are ₹0.970 each on Starter and ₹0.958 on Growth. Its Sales CRM is a separate plan at ₹2,499 a month plus taxes for 5 sales agents, with each extra agent ₹499 a month (checked 5 October 2026).

WavesFlo charges per session, per team member and per number: Growth, where the shared inbox starts, is ₹2,999 per session a month with one team member and one number included, and each extra team member is ₹499 a month and each extra number ₹999 a month. AI credits are included on Growth and Enterprise, with more on request, and messages are not metered. See WavesFlo pricing.

What are the other Interakt alternatives, and who does each suit?

WavesFlo is not the only option. These are the tools that come up most often beside Interakt. Each line says who the tool suits and what its own site listed when we checked in October 2026; the pages are linked under Sources.

Other Interakt alternatives and who each suits, checked October 2026
Tool	Suits	What its own site lists
WATI	One-to-one customer messaging with chatbots, catalogues and ads	Growth ₹2,999 a month billed monthly, plus per-message charges; 7-day free trial; groups only on Business, up to 7 outside members. WATI compared
AiSensy	Small businesses broadcasting to customers on the lowest budget	Free Forever plan without broadcasts; Basic ₹1,500 a month plus per-message charges; groups not supported. AiSensy compared
DoubleTick	Sales teams in India who work from their phones	One inbox for chats, calls and groups across numbers, with Android and iOS apps; from ₹3,000 a month billed yearly, plus GST; no free trial, a demo instead. DoubleTick compared
Gallabox	Sales teams qualifying leads from Click-to-WhatsApp ads	Lead capture, chatbots and AI agents across WhatsApp, Instagram and web chat; Basic ₹2,999 a month billed quarterly
TimelinesAI	Sales teams that want WhatsApp chats logged in their CRM	Shared inbox across several numbers, synced to HubSpot, Pipedrive, Salesforce or Zoho; from $35 per seat a month, $28 billed yearly; 10-day free trial. TimelinesAI compared

For many numbers, see managing several WhatsApp numbers in one inbox and WavesFlo Enterprise. For B2B lead routines, see IndiaMART leads on WhatsApp and quotation follow-up messages, or compare WavesFlo plans.

Questions about Interakt and WavesFlo

Is WavesFlo an Interakt alternative?

For consumer businesses running many numbers across stores, branches and teams, yes: WavesFlo puts every number's chats and groups in one shared inbox, with an owner for each chat and access set by role and by number. For a WhatsApp store, payments, Instagram and RCS in one inbox, or a built-in sales pipeline, Interakt does things WavesFlo does not.

How much does Interakt cost?

As of 5 October 2026, Interakt lists Starter, with one channel (WhatsApp or Instagram), at ₹3,499 a quarter or ₹11,999 a year, and Growth at ₹2,799 and Advanced at ₹3,799 a month, all plus taxes, with Enterprise on request, plus per-message charges: marketing messages to Indian numbers are ₹0.970 each on Starter and ₹0.958 on Growth. Its Sales CRM is ₹2,499 a month plus taxes for 5 sales agents, and ₹499 a month for each extra agent.

Does Interakt support WhatsApp groups?

Group chats are not listed on Interakt's pricing, home or Sales CRM pages (checked October 2026). WavesFlo shows the groups your linked numbers belong to in the shared inbox, beside direct chats, and can send campaigns into them.

Does Interakt have a free trial?

Yes. Interakt's home page offers a 14-day free trial with no credit card required (checked October 2026). WavesFlo has no free trial; a demo runs on your own numbers.

Is WavesFlo a CRM like Interakt's Sales CRM?

No. WavesFlo has no pipeline, deal stages or lead scoring. Once an admin turns syncing on, it logs one-to-one WhatsApp messages as notes on HubSpot or Zoho CRM contacts; other CRMs connect through webhooks, n8n or Power Automate.

Does WavesFlo charge per message?

No. WavesFlo is priced per session, per team member and per connected number, and messages are not metered. Each number has its own daily and hourly ceilings.

Sources

Every page below was read on 5 October 2026.