Interakt sales CRM: price, agents and what it covers

Interakt sells a Sales CRM as an add-on to its messaging plans: ₹2,499 a month or ₹6,897 a quarter for 5 sales agents, with each extra agent at ₹499 a month. The page lists sales pipelines, auto-assignment of leads, one shared WhatsApp number, unlimited free conversations and no contact limit.

What do the vendor's own pages say?

What does that mean in practice?

• It is a CRM for WhatsApp leads on one number. The page ties the add-on to one shared WhatsApp number, so it is shaped for a single sales desk rather than for one inbox across many store numbers.
• Pricing scales with sales agents: 5 included, then ₹499 a month for each. A desk of 15 is ₹2,499 plus 10 at ₹499, or ₹7,489 a month, before the messaging plan.
• Auto-assignment and pipelines are the useful part; whether they cover conversations on numbers other than the shared one is not stated.

What should you ask?

1. 1Can the Sales CRM span more than one WhatsApp number?
2. 2How does it combine with the messaging plan's agent roles?
3. 3Does lead auto-assignment respect working hours and agent capacity?
4. 4How are the pipeline and its data exported if you leave?

What does the add-on cost as the desk grows?

These are the add-on alone: the messaging plan and message charges come on top, and the page ties the CRM to one shared WhatsApp number.

Where does WavesFlo fit?

The WhatsApp sales pipeline guide walks through opportunities, stages and the forecast in more detail.

Interakt's add-on ties its pipeline to one shared number, whereas WavesFlo opens an opportunity from a message on any linked number and tracks stages, close reasons, tasks and a stage-weighted forecast, with no quotas or lead scoring. How WavesFlo compares with Interakt puts the two side by side, including where Interakt is the better pick.