Interakt vs Gallabox: commerce, leads and pricing compared (2026)
Interakt builds for stores selling in WhatsApp; Gallabox for teams qualifying leads. Rupee plans, users, numbers and AI compared from both vendors' own pages.
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- By WavesFlo team
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- 3 min read
Interakt and Gallabox both price in rupees, but they are built for different jobs. Interakt is built for stores selling in WhatsApp, with catalogs, a checkout bot, payments and Shopify flows. Gallabox is built for teams qualifying leads, with scoring, routing, AI agents on several channels and a deal pipeline on its top plan.
How do Interakt and Gallabox compare?
| Compared on | Interakt | Gallabox |
|---|---|---|
| Plans | Growth ₹2,799, Advanced ₹3,799 a month plus taxes; Starter; Enterprise | Basic ₹2,999, Essential ₹6,999, Advanced ₹16,999 a month billed quarterly |
| Users | Unlimited agents on the plans | 3, 6 and 10 included; extra users on Essential and Advanced |
| WhatsApp numbers | Not stated on the pricing page | One per plan; channel add-ons from Essential |
| Message charges | Printed by plan, per message | Billed separately by country; not printed |
| Sales | Sales CRM add-on from ₹2,499 a month, 5 agents | Lead pipeline management on Advanced |
| AI | AI agents as a separate subscription | AI agents on WhatsApp, Instagram, voice and web chat; credits by plan |
| Commerce | Catalogs, checkout bot, WhatsApp Pay | Catalog and payments in Basic |
What is the real difference between Interakt and Gallabox?
- Interakt prices the store and the message; Gallabox prices the seat and the channel. A shop with few staff and many orders reads one way; a sales desk with many agents and few orders reads the other.
- Interakt's page lists unlimited agents, so headcount does not move its bill. Gallabox's does, from 3 users on Basic.
- Gallabox's pages mention neither WhatsApp groups nor multiple WhatsApp numbers beyond channel add-ons.
Which should you pick, Interakt or Gallabox?
Pick Interakt if:
- You run a Shopify or WooCommerce store and take orders in WhatsApp.
- You want the per-message rate printed before you commit.
- Agents are numerous and you do not want a per-seat charge.
Pick Gallabox if:
- The conversation is a lead to qualify and a call or a visit to book.
- AI agents on voice and Instagram as well as WhatsApp are on the plan.
- A lead pipeline and custom roles matter.
How do they fit three kinds of team?
| Team shape | Interakt | Gallabox |
|---|---|---|
| 5 agents, 1 number | Growth, ₹2,799 a month plus taxes, unlimited agents | Essential, ₹6,999 a month billed quarterly, 6 users |
| A busy online store | Catalogs, checkout and payments built in | Catalog and payments in Basic; leads are its focus |
| A sales desk qualifying leads | Sales CRM add-on from ₹2,499 for 5 agents | AI lead qualification, scoring and a pipeline on Advanced |
What should you test in a trial or demo?
- Run an order conversation through Interakt and a lead conversation through Gallabox, with your real products.
- Ask Interakt what the Sales CRM costs at your agent count.
- Ask Gallabox about the second number.
- Compare the support response targets in writing.
What are Interakt and Gallabox not built for?
Both are built around one WhatsApp number's customers.
For an estate of numbers priced by a quote rather than a ladder of plans, WavesFlo connects each number from its own phone and answers all of them from one inbox for the whole estate. That quote runs for a year and is set on numbers and team members, never on message counts.
Questions
Is Interakt or Gallabox cheaper?
Interakt's Growth is ₹2,799 a month plus taxes and Gallabox's Basic is ₹2,999 a month billed quarterly. The totals depend on messages, users and add-ons.
Which is better for an online store?
Interakt, which builds catalogs, a checkout bot, order management and WhatsApp Pay into its plans.
Which is better for lead qualification?
Gallabox, which centres on AI lead qualification, scoring, routing and a pipeline on its top tier.
Do both support multiple WhatsApp numbers?
Neither pricing page spells out a number count beyond Gallabox's one number per plan with channel add-ons.