Gallabox pricing and plans: basic vs essential vs advanced

Gallabox prices in rupees, dollars and dirhams, and on 27 October 2026 listed Basic at ₹2,999, Essential at ₹6,999 and Advanced at ₹16,999 a month billed quarterly, or ₹2,399, ₹5,599 and ₹13,599 billed yearly, 20% less. Each plan includes one WhatsApp number and a set number of users, 3, 6 and 10 in order, and Enterprise is a conversation.

Basic is for three people capturing leads on one number: five chatbot flows, 500 AI credits and 10,000 broadcast contacts a month, with no way to add users. Essential adds users, drip sequences, team management and CRM integrations. Advanced adds a lead pipeline, AI voice, custom roles and number masking.

What does each Gallabox plan include?

WhatsApp conversation charges are billed separately by country. Custom views are capped at 10 on Essential, and Advanced also adds holiday setup.

What changes at each step up?

• Basic to Essential: ₹4,000 more a month (133% more). Users double, AI credits quadruple (4x), flows go from 5 to 20, drip sequences begin, and CRM integrations and a full API arrive.
• Essential to Advanced: ₹10,000 more a month, 2.4x the price. AI credits again quadruple (4x), flows reach 100, and a lead pipeline, custom roles and number masking arrive.
• Yearly billing saves exactly 20% on each plan (₹600, ₹1,400 and ₹3,400 a month).

Which Gallabox plan do you need?

• Pick Basic if you are three people on one number and your CRM is not part of the job. Basic stops at 3 users; the only way past it is a higher plan.
• Pick Essential if you need drip sequences, a HubSpot or Zoho sync, more than three users or more than 10,000 broadcast contacts.
• Pick Advanced if lead pipeline management, appointment booking, AI voice, custom roles or hiding customers' phone numbers from agents is a requirement.
• If you need more than one WhatsApp number, read the numbers guide first, because every plan lists one. More channels are add-ons, and the page does not spell out whether a channel add-on can be a second WhatsApp number.

What does Gallabox cost at three team sizes?

The middle row is arithmetic on the printed figures: ₹16,999 for Advanced, plus 5 extra users at ₹1,500 (₹7,500), plus 9 channel add-ons at ₹1,200 (₹10,800). It holds only if a channel add-on can be a WhatsApp number, which the page does not confirm.

How much does yearly billing save?

Basic falls from ₹2,999 to ₹2,399 a month, Essential from ₹6,999 to ₹5,599, and Advanced from ₹16,999 to ₹13,599. That is ₹600, ₹1,400 and ₹3,400 a month, or exactly 20% on each, so the yearly commitment is worth the same share on every plan.

Does Gallabox have a free trial?

Yes. Gallabox says to try it for free with no credit card, and that the trial includes 500 AI credits. The page does not state how long the trial lasts or which plan's features it runs on, and those are the two questions that decide whether it is useful. Ask both before you connect a number.

• 500 AI credits is the Basic allowance, which suggests the trial resembles Basic. That means no drip sequences, no CRM integrations and a cap of 3 users.
• If you need a feature on Essential or Advanced, ask for it to be switched on in the trial.
• One WhatsApp number means you cannot test a multi-number setup.

What to test before it ends:

1. 1Ask for the trial's length and the plan it mirrors in writing.
2. 2Connect your one number and build a chatbot flow you will really use.
3. 3Test lead capture from an ad or a link, since that is the product's centre.
4. 4Use the credits on the AI feature you would pay for.
5. 5Price your size on the right plan, with the extra users and channels.

What do Gallabox's AI credits and chatbot flows buy?

Gallabox meters its automation on two lines: AI credits (500 on Basic, 2,000 on Essential, 8,000 on Advanced, a month) and active chatbot flows (5, 20 and up to 100). When credits run low they are topped up in multiples of 5,000, at a price the page does not print. Spread over a month, 500 credits is about 16 a day.

• 500 credits a month is a trial allowance: it lasts a morning for a business that answers hundreds of chats.
• Credits quadruple at each step (500, 2,000, 8,000) while the price rises 2.3 times and then 2.4 times, so credits get cheaper as you climb.
• Five flows on Basic is enough for a greeting, an FAQ and a lead form, not a service desk.
• AI voice is Advanced and above, and its minutes are listed as a pass-through charge.

Questions to put to Gallabox before you rely on the meter:

1. 1What does one credit buy: a reply, a token, a classification?
2. 2What does a 5,000 top-up cost?
3. 3Do credits roll over or reset?
4. 4What counts as an active flow: one that has run this month, or one that is switched on?
5. 5What happens to a conversation when credits reach zero?

For the same allowances at other vendors, see AI credits compared.

Where is Gallabox the better pick?

Gallabox is for sales teams qualifying leads from ads. Its home page leads with AI agents across WhatsApp, Instagram, voice and web chat, lead scoring and routing, and a deal pipeline, with 30 or more integrations. If the work is capturing and qualifying a lead on a single number, and booking the appointment, that is what the plans are shaped around.

Where does WavesFlo fit instead?

Gallabox's ladder is built around one number's lead conversations and a monthly credit meter, while WavesFlo puts every number a business runs into one shared inbox, with automatic answers, AI drafts or neither chosen per team. It is one Enterprise plan, quoted on the numbers and people you connect and billed yearly, and messages are not counted against it.