Gallabox vs WATI: plans, users and AI agents compared (2026)
Gallabox lists three plans at ₹2,999 to ₹16,999 with one number each; WATI lists ₹2,699 to ₹16,799 and charges for extra numbers. Users, AI and groups compared.
- Written by
- By WavesFlo team
- Published
- Published
- Reading time
- 3 min read
Gallabox and WATI both list rupee plans billed quarterly at similar levels: Gallabox from ₹2,999 and WATI from ₹2,699 a month. They differ in what the plan caps. Gallabox caps users (3, 6 and 10) and lists one WhatsApp number per plan with channel add-ons. WATI caps users (3 and 5) and lets you add numbers at ₹2,499 each. Gallabox leads with AI agents across channels; WATI with chatbots and automation.
How do Gallabox and WATI compare?
| Compared on | Gallabox | WATI |
|---|---|---|
| Plans, billed quarterly | Basic ₹2,999, Essential ₹6,999, Advanced ₹16,999 a month | Growth ₹2,699, Pro ₹5,799, Business ₹16,799 a month |
| Users included | 3, 6 and 10 | 3, 5 and 5 |
| Extra users | ₹1,200 a user a month on Essential, ₹1,500 a user a month on Advanced | ₹1,299 a user a month on Pro, ₹2,199 a user a month on Business |
| WhatsApp numbers | 1 per plan; channel add-ons ₹1,200 a month each | Extra numbers ₹2,499 a month per number |
| AI | 500, 2,000 and 8,000 credits; AI agents on WhatsApp, Instagram and voice | 2,000, 5,000 and 20,000 credits; Astra agents |
| Pipeline | Lead pipeline management on Advanced | Not named in the pages we read |
| Groups | Not mentioned in the pages we read | Business plan only, with limits |
| Free trial | Yes, no card, with 500 AI credits | 7-day |
What is the real difference between Gallabox and WATI?
- Gallabox is shaped for lead qualification: scoring, routing, a pipeline on its top tier and AI agents that book appointments. WATI is shaped for conversation volume: broadcasts, triggers, API calls and integrations rise by plan.
- Adding a number costs differently: WATI's add-on is a stated price per number, whereas Gallabox's channel add-ons are a stated price per channel and the pages do not say whether that includes a WhatsApp number.
- Groups appear only on WATI's side, on its top plan.
Which should you pick, Gallabox or WATI?
Pick Gallabox if:
- Your work is turning ad leads into booked appointments.
- AI agents across channels, including voice, are part of the plan.
- A lead pipeline and custom roles matter.
Pick WATI if:
- Broadcast volume and an automation ladder are the point.
- You need a stated price to add a number.
- You might use WhatsApp groups.
How do they fit three kinds of team?
| Team shape | Gallabox | WATI |
|---|---|---|
| 5 agents, 1 number | Essential, ₹6,999 a month billed quarterly, 6 users | Pro, ₹5,799 a month billed quarterly, 5 users |
| 15 agents, 10 numbers | Advanced, ₹35,299 a month, if channel add-ons can be numbers | Business, ₹61,280 a month |
| Lead qualification from ads | The product's centre | Possible with chatbots; not its headline |
What should you test in a trial or demo?
- Run one ad-lead conversation through each tool's AI or chatbot flow.
- Ask Gallabox whether a channel add-on can be a second WhatsApp number.
- Ask WATI which plans can add numbers.
- Compare what each charges to add the fifteenth user.
What are Gallabox and WATI not built for?
Each plan on both pages is shaped around one number's customer conversation.
An estate of numbers, with someone answerable for each chat on each one, is what WavesFlo is for: the numbers link from their own phones into one inbox that shows who owns every chat. There is no ladder of plans to climb, only a yearly quote on numbers and team members, and messages go unmetered.
Questions
Is Gallabox or WATI cheaper?
Entry plans are close: ₹2,999 for Gallabox Basic against ₹2,699 for WATI Growth, both billed quarterly. The totals diverge on users, numbers and add-ons.
Which allows more users?
Gallabox includes 3, 6 and 10 and charges for more on its upper two plans. WATI includes 3 and 5 and charges per extra user on Pro and Business.
Which supports WhatsApp groups?
WATI, on its Business plan. The Gallabox pages we read did not mention groups.
Do both have free trials?
Yes: Gallabox says no card and includes 500 AI credits; WATI offers 7 days.