Gallabox multiple WhatsApp numbers: one per plan, then channel add-ons

Gallabox lists one WhatsApp number on each of Basic, Essential and Advanced. Essential and Advanced allow channel add-ons at ₹1,200 a month each, up to 3 and up to 10, and Enterprise lists unlimited channels by negotiation. The page does not say whether a channel add-on can be another WhatsApp number, so ask before you plan around it.

What do the vendor's own pages say?

What does that mean in practice?

• The plans are built around one WhatsApp number. A team with a handful of numbers has to read the add-on line carefully, and an estate of store and branch numbers would be negotiating Enterprise.
• If channel add-ons can be WhatsApp numbers, 9 extra on Advanced would be ₹10,800 a month on top of the ₹16,999 plan, which is an assumption to confirm and not a stated price.
• Users are capped separately: 3 on Basic with no way to add more, 6 on Essential, 10 on Advanced.

What should you ask?

1. 1Can a channel add-on be a WhatsApp number, and does it carry its own inbox and routing?
2. 2Do AI credits, flows and broadcast contacts pool across channels or sit per channel?
3. 3What does Enterprise change about numbers, and what is the minimum?
4. 4Is there a limit on how many numbers one user can answer?

What would extra numbers cost, if add-ons can be numbers?

Essential allows up to 3 add-ons and Advanced up to 10, which is the ceiling before Enterprise: 11 numbers at most on Advanced. These totals depend on an assumption the page does not confirm, so use them to see the shape of the cost and not as a quote.

Where does WavesFlo fit?

Gallabox is built for one number's lead conversation.

WavesFlo starts from many: every store or branch number links from its own phone, with no channel add-on to buy, and lands in one inbox that labels each chat with its number. The annual quote follows how many numbers and team members you connect.