Manage multiple WhatsApp numbers: Every WhatsApp number your customers write to, run from one place.
One inbox for your stores, branches and teams. Give every chat an owner and decide who sees what.
Keep the numbers your customers know. The phones keep working.
- Five roles, enforced on the server
- Access per number: view or operate
- HubSpot and Zoho CRM, built in
- An audit trail of access and settings
Connects to the tools your teams already run
Product tour
Every number, run from one place. In under two minutes.
Inbox, AI replies and Wavey, campaigns, calling and admin control, narrated.
Captions are built in. Product views in the video are illustrations.
Read the transcript
Your customers don't message one WhatsApp number. They message the store, the branch, the dealer, and the sales rep.
Each number lives on a different phone, with a different person. No one sees the whole picture, and customers are left waiting.
WavesFlo is the control plane for every WhatsApp number your company already runs.
Connect your numbers, and every chat lands in one shared inbox. Each one is marked with the number it came in on, and answered from that same number.
Assign chats by hand, or let round-robin spread them across a team. Hand-offs carry their notes, so nobody starts from zero.
Set AI replies per team: automatic answers, drafts your people approve, or off. And ask Wavey, the assistant in the app, what's open, who's overdue, or how many chats came in this week.
Campaigns can wait for approval, then start with about 5% of the list. If too many sends fail, or people reply STOP, the campaign pauses itself.
When a message isn't enough, call from the browser, on the number your customer already knows. Every call lands in one register.
Admins set access by role and by number, with an audit trail, two-step verification, and platform data processed in India.
Run up to 50,000 connected numbers. And connect HubSpot, Zoho CRM, or your own systems through the REST API and signed webhooks.
See it on two of your own numbers. Book a walkthrough at wavesflo.com.
Your customers already message your teams. Nobody sees all of it.
Chats scattered across phones
No owner on a chat
Replies from the wrong number
History leaves with people
One workspace instead. By the numbers.
- 50,000connected numbers in one workspace, subject to plan
- 5roles, enforced on the server
- 31apps connect: built in, by app, over MCP or in Workflows
- 49signed webhook events for your own systems
Shared team inbox
One list for every number. A name on every chat.
- Every number in one list, replies from the right one.
- Round-robin or by hand.
- Live typing shows who is replying.
- History stays when people leave.
AI replies
Answer at your scale. Your team stays in charge.
- Per team: automatic, drafts or off.
- Keyword replies for common questions.
- A chatbot for your own flows.
North sales
AI writes a draft; someone checks it and sends it.
Service team
Keyword replies, the chatbot and AI answer on their own.
Store managers
Nothing automatic for this team.
AI apps over MCP
Your AI assistant, working in WavesFlo. Only as far as its key allows.
- Every API action is a tool.
- The key sets what the AI can reach.
- Destructive actions wait for a yes.
- Ready-made prompts for triage, reports and replies.
- Claude
- Cursor
- VS Code
- Windsurf
- Gemini CLI
- n8n AI Agent
Which Service desk tickets are overdue? Draft a reply for the oldest.
Three tickets on Service desk are past their target:
| Ticket | Customer | Overdue |
|---|---|---|
| T-1042 | Farah Sheikh | 2 days |
| T-1047 | Vikram Desai | 1 day |
| T-1051 | Priya Nair | 5 hours |
Draft for Farah: “Sorry for the wait. The technician can visit on Thursday between 11:00 and 13:00. Shall I book it?”
Workflows · Beta
Automate the work around every chat. Without writing code.
- 16 triggers from messages, tickets, deals and dates.
- 75 templates to start from, or describe it to Build with AI.
- Journeys with goals, A/B splits and a control group.
- Sending rules on every message a workflow sends.
Last run · Farah Sheikhprice · 3 steps
For your security review
What your security team will ask. Answered plainly.
- Roles
- Five roles, enforced on the server.
- Number access
- View or operate, per number and team.
- Audit trail
- Every access and settings change, logged.
- Retention
- 30 days to forever, or not kept.
- Data
- Processed in India, unless your agreement says otherwise.
- Sign-in
- Two-step verification and lockouts.
| Team or person | Level |
|---|---|
| North sales | Operate |
| Meera Pillai | Operate |
| Service team | View |
Up to 50,000 numbers, subject to plan, on an annual agreement with the DPA.
CRM
Your CRM stays the record. Chats arrive as notes.
- HubSpot and Zoho CRM, built in.
- Off until an Admin turns it on.
- Chats and opt-outs logged as contact notes.
Yes, two in stock, and instalments work on most cards. Shall I hold one for you till Saturday?
Hi, is the 55-inch OLED in stock at Store 214? Can I pay in instalments?
Connects to the tools your teams already run. Built in, by app, or over MCP.
Campaigns
Announcements to people and groups. With the brakes built in.
- Approval and a test send first.
- Groups or each person you pick.
- Caps and quiet hours on every number.
- Canary sends: about 5% first, auto-pause on trouble.
Reports
Every number, at a glance.
- CSV and JSON downloads.
- Reach counted once per person.
- Held-back sends with their reason.
Every capability, by job.
- Inbox for every numberEvery number’s chats in one list.
- Your own numbersLinked from WhatsApp’s Linked devices screen.
- Assignment and hand-offsRound-robin within a team, or by hand.
- AI replies and the chatbotAutomatic answers, AI drafts or off, per team.
- WorkflowsTriggers, steps, templates and journeys, in beta.
- Tickets and the pipelineTargets on every question; deals on your chats.
- WhatsApp callsFrom the browser, on the number customers know.
- Campaigns and limitsApproval first; caps and quiet hours on every number.
- Integrations and AI appsZapier, Make, n8n, Slack alerts, and AI apps over MCP.
For whoever connects WavesFlo to your systems
A REST API, an MCP server for AI apps, an agent server and 49 published, signed webhook events, all included.
From demo to rollout in three steps
A demo on your own numbers
Watch a chat find its owner.
Map numbers, teams and who sees what
For every store, branch and region.
Connect HubSpot or Zoho CRM
Syncing starts when your teams are ready.
Questions
What is WavesFlo? Asked and answered.
What is WavesFlo?
WavesFlo is WhatsApp management software that puts every number a business runs into one shared inbox. Each number links from its own phone through WhatsApp’s Linked devices, so the phones keep working, and every chat and group arrives marked with its number. Teams give each conversation an owner, set access by role and number, and log notes to HubSpot or Zoho CRM.
How do you manage multiple WhatsApp numbers in one inbox?
Link each number to WavesFlo from its own phone: open WhatsApp’s Linked devices, tap Link a device and scan the code the dashboard shows. Every number’s chats and groups then arrive in one list, each marked with the number it came in on, and replies leave from that same number. Filter the list to one store or team when you need to. See the shared inbox, or every way to do it, with and without a tool.
Can several people reply from one WhatsApp number?
Yes. The number is linked once, and everyone with access works it under their own login, while customers keep writing to the same number. Each chat gets one owner, by round-robin within a team or by hand, and a live typing indicator shows when a colleague is already answering. Roles set the reach: an Agent sees the chats assigned to them, the ones handed to their team and the shared queue. WhatsApp Business with multiple users compares the options.
Does it work with the WhatsApp Business app?
Yes. A number on the WhatsApp Business app links from the app’s own Linked devices screen, the way WhatsApp Web does, and the phone keeps working as before. The link takes one of the four linked-device places the account allows, the phone has to be opened at least once every 14 days to stay linked, and chat history starts on the day the number is linked. Connecting a number with Linked devices shows the steps.
What does WavesFlo integrate with?
HubSpot and Zoho CRM are built in: once an admin switches syncing on, one-to-one chats are logged as notes on the matching contact. Zapier, Make and n8n have WavesFlo apps that start a workflow on any event and act on WavesFlo from any step, Slack and Microsoft Teams receive alerts, and Dialogflow can answer as a bot. Anything else connects through the REST API and signed webhooks. See every integration.
Can AI assistants like Claude work in WavesFlo?
Yes, over MCP. WavesFlo runs an MCP server, so Claude Code, Claude Desktop, Cursor, VS Code, Windsurf, Gemini CLI or an n8n AI Agent can read chats, tickets and deals and act on them. Each connects with a workspace key whose scopes decide what it sees; destructive actions stay off the presets and wait for confirmation. See AI apps over MCP.
How is WavesFlo priced?
WavesFlo is sold as one plan, Enterprise, quoted on the connected numbers and team members you run and billed annually; messages are not metered. The shared inbox, round-robin, the chatbot and AI replies, tickets with targets, the sales pipeline and the HubSpot and Zoho CRM integrations are all part of it, with AI credits included and more on request. See pricing, or book a demo on two of your own numbers. Every other question teams ask before a rollout is answered in the WavesFlo FAQ.
WhatsApp Business app vs WavesFlo for many numbers
The free app is built around one phone and one number. It suits one or two people sharing a number; once a business runs several numbers, or several people answer each one, the table below shows where the two differ.
| Compared on | WhatsApp Business app | WavesFlo |
|---|---|---|
| Numbers in one view | One number per account, each with its own chat list | Every linked number’s chats and groups in one list, each marked with its number |
| People on one number | The phone plus up to four linked devices; up to 10 devices with the paid multi-agent feature, where available | Everyone with access, each under their own login |
| Who answers a chat | Chat assignment only with multi-agent | One owner per chat, by round-robin within a team or by hand |
| Who sees what | Every device linked to a number sees all of its chats | Five roles, and each number open to everyone or only to named teams |
| When someone leaves | If they answered from their own number, the chats leave with their phone | The chats stay with the business, notes included, and a manager hands them on |
| Support and sales work | Labels and quick replies | Tickets with first-reply and resolution targets, and a pipeline on the conversations |
| Price | Free to download | One plan, Enterprise, quoted on numbers and team members; messages not metered |
App limits as WhatsApp’s help centre listed them on 5 October 2026; WhatsApp linked devices limits has the detail and the sources.
Bring every number into one inbox.
A walkthrough on two of your own numbers, with your rollout questions answered.