WATI integrations by plan: 2, 5 or unlimited, and what each includes

WATI's home page cites more than 100 integrations, but its plans cap how many you can use: Growth allows 2 select commerce or CRM integrations, Pro allows 5 including HubSpot, and Business allows unlimited ones including Salesforce. API calls and webhooks scale with the plan, from 10,000 calls and no webhooks on Growth to 20 million with extensive webhooks on Business.

What do the vendor's pages state?

What does the cap mean in practice?

• Two integrations is two systems. A store with a Shopify connection and a payments tool has used both before it touches a CRM.
• Pro's five includes HubSpot, which is why Pro is the plan for a team on HubSpot.
• Salesforce is a Business feature, at ₹16,799 a month: for a Salesforce team that is the floor.
• A cap on integrations is separate from the 100+ on the home page, which is the catalogue, not what your plan can switch on.
• On API calls, Growth's 10,000 a month is about 333 a day; Pro's 200,000 is about 6,666.

What should you ask?

1. 1Name the integrations you need and ask which plan each is on.
2. 2Ask whether a Growth 'select' integration list includes yours.
3. 3Ask how API calls are counted: per request, or per message.
4. 4Ask what the third-party webhooks on Pro can send and receive.
5. 5Ask what happens when you reach the call limit.

Where does WavesFlo fit?

WavesFlo does not count integrations: HubSpot and Zoho CRM are built in, and anything else connects through the REST API and signed webhooks, with n8n or Power Automate. Each connection works on the chats in WavesFlo's shared inbox, whichever of your numbers they came in on.