WhatsApp tools with a HubSpot integration: what each syncs
Which WhatsApp inbox tools state a HubSpot integration, from which plan, and what it does: notes, a contact sync or pipeline updates. From vendor pages.
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- By WavesFlo team
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- Published
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- 3 min read
Four of the tools whose pages we read name HubSpot: TimelinesAI and Periskope on every plan, WATI from Pro and Gallabox from Essential. WavesFlo has it built in, logging one-to-one chats as notes on the matching contact, and three more (DoubleTick, respond.io, Wassenger) offer an SDK, an API or connectors to build one. They are not the same thing: some write notes, some sync contacts, some update pipelines. Read as of 27 October 2026.
What does each tool state?
| Tool | What its pages state | From which plan |
|---|---|---|
| TimelinesAI | Native HubSpot sync; its card says it syncs unlimited WhatsApp numbers; the native CRM section promises contacts, conversation history, lead scoring and pipeline updates | Every plan |
| Periskope | HubSpot among the listed integrations; tickets can be pushed to HubSpot, Freshdesk and Zoho | Starter and Pro |
| WATI | HubSpot named among Pro's 5 integrations; Growth lists 2 select commerce or CRM integrations without naming them | Pro |
| Gallabox | HubSpot added on Essential, with Zoho, LeadSquared and MoEngage, on a full API with bi-directional CRM integrations | Essential |
| DoubleTick | An embedded SDK to place the inbox in any CRM with two-way sync; HubSpot not named in the text we read | Not stated |
| respond.io | Zapier and Make integrations and a developer API; HubSpot not named in the text we read | Growth upward |
| Interakt, AiSensy, Wassenger, ChatDaddy | HubSpot not named in the pages we read | Not stated |
| WavesFlo | Built in: once an Admin switches syncing on, one-to-one chats and opt-outs are logged as notes on the matching contact, matched by phone number; HubSpot contacts with a phone number can be imported | Included |
What can a HubSpot integration mean?
- Notes: each conversation is written onto the contact as a note. Nothing about the deal changes.
- Contact sync: WhatsApp contacts are created or matched in HubSpot, and HubSpot contacts can be imported.
- Pipeline updates: a conversation can move a deal or set a property.
- Two-way: HubSpot changes reach the inbox as well.
- WavesFlo's is the first and the second, by design; it never updates deals or stages, and group, status and channel messages are never logged. TimelinesAI's page claims the third.
What should you ask before you commit?
- Which of the four does it do, and can I see it on a test contact?
- How is a contact matched: by phone number, and what happens when two contacts share one?
- What happens when the same customer writes to two of my numbers?
- Are group messages logged? WavesFlo's never are.
- What does disconnecting do? WavesFlo revokes its access at HubSpot.
Where does WavesFlo fit?
The HubSpot integration guide walks through the connection step by step.
HubSpot stays the record, WavesFlo keeps its own pipeline only on the WhatsApp conversations, with no quotas and no lead scoring, and one-to-one chats reach HubSpot as notes once an Admin switches syncing on. Agents answer those chats from one inbox across every connected number, and the note is matched to the HubSpot contact by the customer's phone number.
Questions
Which WhatsApp tools integrate with HubSpot?
TimelinesAI and Periskope state it on every plan, WATI from Pro and Gallabox from Essential. WavesFlo logs one-to-one chats as notes on the matching contact.
Does WavesFlo update HubSpot deals?
No. It logs notes and imports contacts; it never updates deals or stages.
Do group messages reach HubSpot?
Not from WavesFlo. Group, status and channel messages are never logged.
Can I connect HubSpot without a native integration?
Yes, through Zapier, Make or an API and webhooks, where a tool offers them.