Interakt vs AiSensy: message rates, plans and fit compared (2026)
Interakt prints marketing at ₹0.949 to ₹0.970 a message by plan; AiSensy lists ₹1.09. How their plans, add-ons and message charges compare, dated and sourced.
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Interakt and AiSensy are the two Indian platforms most often compared on cost. The sharpest difference is in the message rates each prints: Interakt lists marketing messages at ₹0.949 to ₹0.970 depending on plan, and AiSensy lists ₹1.09 from 1 October 2026. Plan fees point the other way, since AiSensy lists a free plan and Interakt lists a trial rather than one.
How do Interakt and AiSensy compare?
| Compared on | Interakt | AiSensy |
|---|---|---|
| Plan fees | Growth ₹2,799 and Advanced ₹3,799 a month plus taxes; Starter and Enterprise | Free Forever plan; billing monthly, quarterly or yearly; add-ons priced separately |
| Marketing message | ₹0.970, ₹0.958 or ₹0.949 by plan | ₹1.09 |
| Utility message | ₹0.160, ₹0.150 or ₹0.140 by plan | ₹0.145 |
| Authentication message | ₹0.129, ₹0.128 or ₹0.127 by plan | ₹0.145 |
| Service message | The first 1,000 free, then ₹0.129 to ₹0.127 by plan | The first 1,000 free, then ₹0.145 |
| Chatbot | Basic linear on Starter; branching on Advanced | ₹2,500 a month for five chatbots as an add-on |
| Commerce | Catalogs, checkout bot, WhatsApp Pay, Shopify flows | Catalog sharing and Shopify integration in the chatbot add-on |
| Free trial | Offered on Starter; length not stated | 14-day |
What is the real difference between Interakt and AiSensy?
- Message charges and plan fees are separate decisions. At 100,000 marketing messages, the rates alone are ₹97,000 on Interakt Starter, ₹94,900 on Interakt Advanced and ₹109,000 on AiSensy, a spread of ₹14,100 between the lowest and the highest. Plan fees can easily be smaller than that.
- The rates are what each vendor prints, and they may sit on different bases, so read the footnotes on each page before using them in a budget.
- Interakt's differentiator is commerce and a Sales CRM add-on. AiSensy's is price and a free tier.
Which should you pick, Interakt or AiSensy?
Pick Interakt if:
- You sell online and want the store, checkout and payments built in.
- Marketing volume is high and a lower per-message rate matters more than the plan fee.
- You want a Sales CRM add-on with auto-assignment of leads.
Pick AiSensy if:
- Plan fee is the first filter and a free plan is useful.
- You send mostly utility and service messages, where the rates are close.
- You want a chatbot or AI agent as an add-on you can switch on later.
How do they fit three kinds of team?
| Team shape | Interakt | AiSensy |
|---|---|---|
| An online store | Catalogs, checkout bot, WhatsApp Pay, abandoned-cart reminders in the plans | A Shopify integration inside the chatbot add-on |
| Mostly service replies | First 1,000 free, then ₹0.129 to ₹0.127 | First 1,000 free, then ₹0.145 |
| A big marketing send | 100,000 messages at ₹97,000 to ₹94,900 in rates | 100,000 messages at ₹109,000 in rates |
What should you test in a trial or demo?
- Check the rate on the invoice of a real campaign against the page, in both.
- Ask Interakt whether its rates include a markup over Meta's, and AiSensy the same.
- Try the store features you would use, not the ones in the brochure.
- Confirm the free-trial length and what ends when it does.
What are Interakt and AiSensy not built for?
Both assume one WhatsApp number's customer messaging, and both pass Meta's charges through.
A business with many numbers needs a different shape: WavesFlo brings each number, linked from its own phone, into one inbox that marks every chat with its number. It does not meter messages at all; its yearly quote follows the numbers and people you connect.
Questions
Which has the lower marketing message rate, Interakt or AiSensy?
On the pages we read, Interakt: ₹0.949 to ₹0.970 depending on plan, against ₹1.09 on AiSensy. Rates change, so check both pages.
Does AiSensy have a free plan?
Yes, its pages mention a Free Forever plan, though the free tier covers the platform and not the messages you send.
Which has a Sales CRM?
Interakt, as an add-on from ₹2,499 a month including 5 sales agents. AiSensy's pages did not list one.
Which is better for Shopify stores?
Interakt builds catalogs, checkout and order management into its plans. AiSensy has a Shopify integration inside its chatbot add-on.