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AiSensy pricing: free plan, 14-day trial, message charges and add-ons

AiSensy bills a platform fee, add-ons and per-message charges, ₹1.09 a marketing message from 1 October 2026. Its free plan, 14-day trial and bot add-ons.

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By WavesFlo team
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6 min read

AiSensy's bill has three parts: a platform subscription, paid add-ons for chatbots and AI, and WhatsApp's per-message charges, which AiSensy passes through. It also lists a Free Forever plan and a 14-day free trial, but neither makes messaging free: a new account gets ₹50 of conversation credit, and a marketing message from 1 October 2026 is ₹1.09, so ₹50 covers about 45. The page text we read on 27 October 2026 gave the billing options and add-on prices but not the base plan table, so we do not quote a base price from it.

What are AiSensy's plans?

The pricing page offers monthly, quarterly (saving 5%) and yearly (saving 10%) billing, mentions a Free Forever plan, and headlines an Unlimited Users plan with fair-use limits of up to 200 agents, 500 tags, 100 attributes and 50 segments. When we checked on 5 October 2026 the comparison record listed Basic at ₹1,500 a month plus per-message charges and a Free Forever plan without broadcasts. The base plan table did not render in the text we read this time.

What do AiSensy's free plan and 14-day trial include?

AiSensy's free plan and trial, from its pages, checked 27 October 2026
ItemWhat the page says
Free Forever planMentioned on the pricing and home pages; the plan's contents did not render in the text we read
Trial14 days, from the home page
Sign-up credit₹50 in WhatsApp conversation credits
BillingPrepaid; at least ₹10 must remain for chatbots and automation to keep running
5 October readingFree Forever plan without broadcasts; Basic at ₹1,500 a month

What does free mean in practice?

  • ₹50 of credit buys about 45 marketing messages, or 344 utility messages. It is enough to test, not enough to send a campaign.
  • Broadcasts may not be in the free plan: the 5 October reading said so. Read the live plan table, which did not render in our text.
  • A chatbot or AI agent is an add-on, so a trial of the platform alone will not show them.

What do AiSensy's messages cost?

AiSensy per-message charges in India from 1 October 2026, checked 27 October 2026
CategoryRateNote
Marketing₹1.09Charged on each message delivered
Utility₹0.145Also chargeable inside the 24-hour customer service window
Authentication₹0.145Per message
ServiceFirst 1,000 free each month, then ₹0.145The free count is per WhatsApp Business number and resets monthly

Incoming customer messages are free, as are replies within the 72-hour window that follows a Click-to-WhatsApp ad. Billing is prepaid, and a balance of at least ₹10 keeps chatbots and automation running. AiSensy says it charges nothing to procure the WhatsApp connection, and its pages show no separate markup on message rates.

What does a month's messages cost?

An illustration, not a forecast, worked from the printed rates: 20,000 marketing messages, 30,000 utility messages and 3,000 service messages in a month. Marketing is ₹21,800 at ₹1.09, utility is ₹4,350 at ₹0.145, and service is ₹290, because the first 1,000 are free and the other 2,000 are charged at ₹0.145. The messages come to ₹26,440 before any plan fee, add-on or tax.

How much are AiSensy's chatbot and AI add-ons, and what do they include?

AiSensy sells automation as two add-ons on top of the platform: a drag-and-drop chatbot builder at ₹2,500 a month for five chatbots, and an AI agent builder at ₹1,350 a month that includes 1,000 AI messages. Billed annually they are ₹2,250 and ₹1,215, a saving of exactly 10%. A chatbot or AI reply also counts as a service message, which is free for the first 1,000 a month and ₹0.145 after.

AiSensy add-ons as listed on its pricing page, checked 27 October 2026
Add-onPrice as listedBilled annuallyWhat it includes
Chatbot builder₹2,500 a month₹2,250 a monthFive chatbots; keyword, QR and Meta ad triggers; cart management; catalog sharing; Shopify chatbot integration; 3 free AI generations
AI agent builder₹1,350 a month₹1,215 a month1,000 AI messages; knowledge-base answers; long-term memory; 500 free test messages; no-code builder; tool calling and API integrations
Indian virtual number₹299 a quarter₹2,000 plus GST a yearRequires GST or MSME details for KYC

What does a chatbot or AI reply cost on AiSensy?

  • The chatbot builder is ₹500 per chatbot a month if you use all five.
  • The AI add-on's 1,000 messages work out to ₹1.35 each if you use them all, and 1,000 a month is about 33 a day.
  • Replies also count as service messages: the first 1,000 a month per number are free and then ₹0.145 each. If a bot sends one service message for each of 5,000 conversations a month, 4,000 are chargeable, or ₹580.
  • Annual billing saves exactly 10% on each add-on (₹250 and ₹135 a month).
  • The pages do not say what an AI message beyond the 1,000 costs, or whether unused messages roll over.
  1. Ask what a sixth chatbot costs.
  2. Ask what an AI message is: a reply, or each model call.
  3. Ask what happens when the 1,000 are used.
  4. Ask which of the chatbot's triggers work without the paid plan.
  5. Ask whether the Free Forever plan includes any bot.

What should you check before you pay?

  1. Open the live pricing page and read the base plan table and what Free Forever includes and excludes, since neither rendered in the text we read.
  2. Top up a small balance and send one real message to yourself.
  3. Try the inbox with two people, and ask what the fair-use limit of 200 agents means in practice and whether it counts active or invited users.
  4. Price your real month: your messages by category at ₹1.09 and ₹0.145.
  5. Ask what the paid plan adds over Free Forever for your use.
  6. Keep a balance above ₹10, or chatbots and automations stop.

Where is AiSensy the better pick?

AiSensy is the lowest-cost route into broadcasts and chatbots for a small business: a free plan exists, a trial is offered, users are not metered, and every rate is printed. If the job is announcing offers to customers on one number, that is hard to beat on price. For a side-by-side that also names where AiSensy is ahead, see AiSensy compared with WavesFlo.

If the same number has to keep working in the WhatsApp Business app, AiSensy's co-existence setup explains what changes. Its own guide says groups are not supported through its connection, so group chats do not appear in the AiSensy dashboard.

Where does WavesFlo fit instead?

Where AiSensy sells its chatbot and AI agent as separate monthly add-ons and bills every message, WavesFlo sets a chatbot, AI replies and keyword replies per team inside one annual quote built on connected numbers and team members, with messages not metered. Groups sit beside direct chats in its shared inbox, each marked with the number it came in on.

Everything above is what the vendor's own pages listed on 27 October 2026. Where a page is silent the guide says so rather than guess. Plans, prices and limits change, and billing period, country and currency can change the figure, so confirm on the live page before you budget.

Questions

Is AiSensy free?

A Free Forever plan exists and a new account gets ₹50 in conversation credits, but the free tier covers the platform, not WhatsApp message charges, which are prepaid.

How long is the AiSensy free trial?

14 days, according to its home page.

How many messages does the ₹50 credit cover?

About 45 marketing messages at ₹1.09, or about 344 utility messages at ₹0.145.

Does the AiSensy free plan include broadcasts?

Our 5 October reading said no. Check the live plan table.

How much is a marketing message on AiSensy?

₹1.09 per delivered message in India from 1 October 2026, according to its pricing page and its help article.

Does AiSensy charge per user?

Its pricing page presents an Unlimited Users plan with fair-use limits rather than a per-seat price.

How much are AiSensy's chatbot and AI agent builders?

₹2,500 a month for five chatbots and ₹1,350 a month with 1,000 AI messages, or ₹2,250 and ₹1,215 a month billed annually.

Do AiSensy chatbot replies cost extra?

They count as service messages: free for the first 1,000 a month per number, then ₹0.145.

Sources

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