Skip to content

Export WhatsApp reports to Google Sheets: CSV, JSON and what to do with them

Move WhatsApp reports into Google Sheets: export as CSV or JSON, import the file into a tab, keep currencies apart and keep the source traceable.

Written by
By WavesFlo team
Published
Published
Reading time
2 min read

Eleven reports in WavesFlo export as CSV and JSON, and tickets export as an audited CSV. To get one into Google Sheets, export it, then File, Import, Upload, and choose to insert a new sheet or replace the current one. Do it on a schedule that suits your reviews, and keep the exports as dated tabs so any figure can be traced.

  1. Pick the range in the report: 7, 30, 60 or 90 days.
  2. Export as CSV. Use JSON only if a script will read it.
  3. In Google Sheets, choose File, Import, Upload, and insert the file as a new sheet named with the date.
  4. Check the date columns imported as dates, not text, and that the timezone matches the sheet.
  5. Point your summary tab at the new sheet, or use a fixed name and replace its contents each time.

What habits keep the export useful?

Habits for exported reports
HabitWhy
One tab per export, named with the dateA past figure can be traced to its source
Never edit an exported tabEdits belong on a summary tab
Keep currencies in separate columnsThe product never sums across currencies, and neither should you
Note the range beside the figure30 days and 90 days are different numbers
Share the summary, not the raw exportThe export may hold names and numbers

What if you want it live?

Reports are exports, not feeds. For a live record of messages, campaigns, groups and numbers, subscribe a workflow to WavesFlo's webhook events instead; WhatsApp to Google Sheets shows how. Use both: events for the raw log, exports for the counted figures.

An export is a copy, so the same care applies to the sheet as to the inbox: share with named people, and delete old tabs on a schedule.

Exports are not metered: WavesFlo's single Enterprise plan is quoted on the connected numbers and team members you run, billed annually. How the quote is built explains the rest.

Questions

Can I export WhatsApp reports from WavesFlo?

Yes. Eleven reports export as CSV and JSON, and tickets export as an audited CSV.

How do I get the CSV into Google Sheets?

In Google Sheets choose File, Import, Upload, and insert the file as a new sheet.

Are the exports live?

No. They are copies at the time of export. For a live feed use webhook events.

Keep reading

See it on your own numbers.